Smart services change user
experience: messages are
personalised, timely and based on
the user's needs or preferences.
In un museo, l'utente ha una migliore comprensione dello spazio e può scegliere i percorsi della visita in base ai propri interessi. In
airports or shopping centres, the
indoor navigation function guides
users directly to the required place,
while also optimising the space/time
managers / owners
By making it easier to identify goods in a shop, for example, the improved user experience
helps shop managers retain their customers.
Using this smart service allows facilities to offer advanced reception services, which means
improved brand perception.